ToroFunRent Privacy Policy — A2P-aligned implementation copy

VILLARDI FUN EVENTS RENTAL LLC (“Company,” “we,” “us,” or “our”) operates https://www.torofunrent.com/ under the customer-facing website name Villardi Fun Rent. This Privacy Policy explains how we collect, use, disclose, and protect personal information through the website, chat widget, inquiries, communications, and related services.

Information we collect

Information you provide

Depending on how you interact with us, you may provide:

• your name and telephone number;
• date of birth when entered in the chat widget;
• event date, location, guest or event details, requested rentals or decorations, and other inquiry information;
• messages and communications sent through the chat widget, WhatsApp, telephone, social media, or another contact method; and
• SMS consent records, including the consent category selected, disclosure shown, source, date and time, opt-out, and renewed consent information.

Please provide only information needed for your inquiry and avoid sending sensitive documents or unnecessary sensitive information.

Technical information

Webflow and other service providers used to host, secure, and operate the website may process technical information such as IP address, browser or device type, pages visited, timestamps, and security or diagnostic logs. The website may use cookies or similar technologies needed for operation, security, or provider functionality.

How we use information

We may use personal information to:

• respond to inquiries and customer-support requests;
• discuss availability, quotes, rentals, decorations, event details, delivery, setup, pickup, appointments, or existing requests;
• operate, secure, maintain, and improve the website and communications;
• maintain consent, communication-preference, and opt-out records;
• send customer-care or informational text messages when separately authorized;
• send promotional text messages only when separately authorized; and
• comply with applicable obligations, prevent misuse, and protect rights and safety.

Consent to promotional text messages is not a condition of purchase. Informational and promotional SMS choices are presented separately.

Text messaging and mobile information

If you affirmatively opt in, VILLARDI FUN EVENTS RENTAL LLC may send the categories you select:

• customer-care and informational messages, including responses to support requests, availability or quote follow-up, request updates, appointment or event coordination, and communications related to an existing inquiry; and
• promotional messages, including special offers, discounts, event promotions, and service announcements.

Message frequency varies based on your selections and interactions. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help, call (786) 355-5308, or email info@torofunrent.com. Consent to promotional texts is not a condition of purchase.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or transfer mobile numbers, SMS opt-in data, or SMS consent. Necessary service providers may process mobile information only to provide messaging, customer support, hosting, security, or consent-record services and may not use it for their own marketing.

See our SMS and Website Terms at https://www.torofunrent.com/terms.

Service providers and external services

We may use service providers to host and operate the website and communications, including Webflow and LeadConnector. These providers may process information only as needed to provide their services to us, subject to their agreements and applicable requirements.

When you follow a WhatsApp or social-media link, you leave our website and use an external service. Those services operate under their own privacy policies and settings. Review the relevant provider’s terms and privacy information before sharing information through its service.

We may also disclose information when directed by you, when legally required, or when reasonably necessary to protect rights, safety, and security. The mobile-information protections above control over any broader disclosure language.

Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, coordinating services, maintaining business and consent records, honoring opt-outs and suppression preferences, resolving disputes, securing the services, and meeting applicable obligations. When information is no longer reasonably needed, we may delete, anonymize, or isolate it as appropriate.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, transmission, or storage system can be guaranteed completely secure.

Your choices

You may choose not to contact us or not to provide optional information. You may separately choose whether to receive informational or promotional text messages.

Reply STOP to end SMS messages covered by that opt-out. Reply HELP for help. You may also contact us to ask about, correct, or request deletion of information, subject to verification and applicable requirements. An opt-out confirmation or legally required message may still be sent when permitted.

Children

The website and messaging program are intended for adults. We do not knowingly collect personal information from children under 13 through the website. If you believe a child provided information improperly, contact us so we can review and take appropriate action.

Changes to this Policy

We may update this Policy by posting a revised version and changing the effective date. When required, we will provide additional notice or obtain new consent for material changes.

Contact us

VILLARDI FUN EVENTS RENTAL LLC
Customer-facing website name: Villardi Fun Rent
Legal-notice mailing address: 747 Alamo St E, Lehigh Acres, Florida 33974, U.S.
This address is provided for legal and mailing purposes only. It is not a customer-service location, rental pickup point, or public place of business. Please do not visit this address.
Email: info@torofunrent.com
Phone: (786) 355-5308
Website: https://www.torofunrent.com/